Apply Now: Customer Service Officer II Position at Hijra Bank

Customer Service Officer II Job Vacancy
★Position: Customer Service Officer II
★Company: [Your Company/Bank Name]
★ Location: Addis Ababa, Ethiopia
★ Application Deadline: [Insert Deadline]
♦ Job Overview
Hijra bank share campany is looking for a qualified and customer-focused Customer Service Officer II to join our team. The role involves delivering high-quality customer service, handling client inquiries, and supporting daily banking operations.
The ideal candidate should be professional, detail-oriented, and passionate about customer satisfaction.
♦ Key Responsibilities
✍ Provide excellent customer service to clients at the banking center
✍ Handle customer inquiries, complaints, and requests efficiently
✍ Process transactions such as deposits, withdrawals, and transfers
✍ Promote bank products and services to customers
✍ Ensure compliance with bank policies and procedures
✍ Maintain accurate customer records and documentation
✍ Support branch operations and teamwork
♦ Required Qualifications
✍Bachelor’s Degree in Accounting, Finance, Business Administration, or related field
✍Minimum of 2–4 years relevant work experience (preferably in banking)
✍Strong communication and interpersonal skills
✍Good knowledge of banking operations
✍Ability to handle customers professionally and calmly
♦ Skills & Competencies
✍Customer service excellence
✍Communication and interpersonal skills
✍Attention to detail
✍Problem-solving ability
✍Teamwork and cooperation
✍Basic computer skills
♦Benefits
✍Competitive salary and benefits
✍Professional development opportunities
✍Supportive working environment
♦ How to Apply
★Interested and qualified applicants should submit their CV/Resume ,Application Letter
and all Supporting documents
✍Phone 251-11-558-4525
✍Web : info@hijra-bank.com
☞ Apply via :- Hr@hijra-bank.com
♦ Important Notes
✍ Only shortlisted candidates will be contacted
✍ Female applicants are encouraged to apply